REFUNDS - Please only contact us if your return was delivered over 14 days ago. (Order number + tracking is required)
Warehouses
OUR WAREHOUSES ARE FOR DISTRIBUTION ONLY
REFUNDS - For customer service enquiries, please use the contact form. If you are contacting us regarding a refund, please first check your return tracking and ensure it has been more than 14 days since your item was returned to us.
Please note:
- The 14-day refund timeframe begins once your return has been received and processed through our warehouse - not necessarily the day it was delivered.
- We are unable to respond to refund enquiries if 14 days have not yet passed.
To help us assist you as quickly as possible, please include:
- Your order number
- Your return tracking number
Thank you for your understanding.
